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Guide to Consultation for Foreign Patients

1. Your first consultation

  1. The first appointment can be made only by a medical clinic/institution (not by patients).
  2. Please come to Outpatient Reception Counter② from 8:30AM to 11AM on weekdays at your first visit.
  3. Priority will be given to patients with appointments and we appreciate your understanding.
  4. Kindly submit a referral letter and your health insurance card at your first visit. For those without a valid Japanese health insurance card, following items can be accepted as identify confirmation document: your passport, an ID with your photo (a resident card, valid international driving permit in Japan, etc.)
  5. First visit consultation fee of 5,400yen (including tax) will be required if a (prescribed) referral letter is not submitted (determined by the Ministry of Health, Labour and Welfare in Japan).
  6. Either Ophthalmology, Orthopedic or Otorhinolaryngology needs a referral letter absolutely.
  7. All referral letters must be either in Japanese or in English.
  8. If the patient cannot communicate in Japanese, please prepare a medical interpreter.
  9. We can provide assistance by a medical interpreter (with a charge, reservations are necessary).
  10. We do not support patients in obtaining a visa.

Accredited Medical Travel Assistance Company:

 

Visa for medical stay:

https://www.mofa.go.jp/j_info/visit/visa/medical_stay1.html

Please contact Center for Global Health via email for any questions.

2. Payment (the medical fee)

Under Health Care Insurance System of Japan, each medical activity such as diagnosis, treatments, visit fee, hospitalization, etc. has its stipulated ‘medical fee point’ and the unit price for 1 point represents ¥10 for insured patients. The medical fee is calculated by adding ‘points’ of provided medical services and patients make co-payment according to their enrolled insurance program.
Patients without Japanese health insurance will be charged calculating ¥30 per 1 point in the Hospital from 1st November 2014. Regarding disposable medical equipment, medication, etc., the medical treatment fees will be calculated at a rate of 10 yen per point (Not including consumption tax)

※Contact Outpatient Reception Counter ① for inquiries.

3. Medical Interpreter Services

Effective communication between patients and our staffs is necessary for providing safe and high-quality medical care under our fundamental policies. Medical interpreters help patients who are non- or limited Japanese proficiency. As patients or our staffs need, medical interpreters are arranged by appointment and remunerated on a per-hour basis as follows. We kindly ask for your understanding as they may be unavailable depending on the hours or on languages.

4. Contact

Center for Global Health, Department of Medical Innovation, Osaka University Hospital
E-mail: info@cgh.med.osaka-u.ac.jp

[The Center for Global Health]Click here for further details.

Center for Global Health was established in Department of Medical Innovation, Osaka University Hospital in 2013. We support patients from abroad or with limited Japanese proficiency and overseas medical professionals who wish training/observership. We offer both undergraduate and graduate education program to foster human resources for global and innovative medicine in collaboration with all faculties which are versed in foreign languages and international fields. Since May 2018, we have integrated with Global Clinical Research Support Office to actively promote international development of clinical research projects from both inside and outside our hospital. We constantly strive to improve our services toward taking an initiative for global development of medicine together in cooperation with related domestic and overseas institutions. Thank you very much for your understanding and cooperation.

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Guide to Consultation for Foreign Patients
Outpatient consultation days
Monday to Friday
Non-consultation days
Saturdays, Sundays, Holidays
New Year’s Holidays:
Dec. 29 to Jan. 3
Consultation times
First visit: 8:30 am to 11:00 am

First-time visitors to Osaka University Hospital must have a referral from a physician.

Revisit: 8:30 am to 11:30 am
Revisit with appointment: 8:30 am to 3:00 pm

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We cannot answer questions about diseases or treatments by telephone or mail. Please ask in consultation at the hospital.