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Patients Revisiting the Hospital after a Long Interval (6 months or more)

If you are revisiting the hospital after more than 6 months without an appointment
Present your patient registration card, health insurance card/claimant certification for medical care, and referral letter to get an appointment at (3) Repeat Visitor Reception, and then go to the reception counter for the clinical section which you intend to consult. You need not fill in your information on the application form if you have previously had a medical examination at the hospital. Note that you have to pay the first-visit fee plus a designated medical care fee (5,400 yen including tax) if you have no referral letter describing the history and outcome of treatment of your disease.

※Patients who wish to consult Ophthalmology, Orthopaedic Surgery or Otorhinolaryngology-Head and Neck Surgery must bring a referral letter (with patient's medical report).[Details]

A referral letter is required for first consultation at the Ophthalmology Clinic, the Orthopaedic Surgery Clinic and Otorhinolaryngology-Head and Neck Surgery Clinic.

In the past, to provide community-based health care and provide convenience to patients, the Osaka University Hospital would offer medical examinations and treatment to patients whether or not they had a referral letter. However, as a result the number of patients increased chronically, and the time required for examination and treatment (including waiting time) became much longer, causing dissatisfaction among patients.
Therefore, the hospital has made the following changes in reception procedures for sections which have an especially long waiting time for patients.

Clinical Section and Time of Change

Ophthalmology From June 1, 2011
Orthopaedic Surgery From January 4, 2013
Otorhinolaryngology-Head and Neck Surgery From April 1, 2014

Reception Procedure

For first-time visitors and patients who have not returned to the section for more than 6 months (except those who have an appointment), only those who have a referral letter from a primary care doctor (at a clinic or hospital) addressed to the relevant section at the Osaka University Hospital will be accepted for examination and treatment.
Patients desiring further treatment who have not returned to the section for more than 6 months and do not have an appointment must be examined at a local medical institution and obtain a referral letter addressed to the relevant section at the Osaka University Hospital.

  1. HOME
  2. Information for Outpatients
  3. Patients Revisiting the Hospital after a Long Interval (6 months or more)