New Patients

New Patients

Make sure to bring a referral letter
The Osaka University Hospital has been designated an "advanced treatment hospital" by the Ministry of Health, Labour and Welfare to provide advanced medical care services. To consult a doctor from this hospital, a referral letter (with patient's medical report) issued by another medical facility is required, in principle. This hospital strives to maintain close cooperation with regional affiliated hospitals. Please keep in mind that you must bring your referral letter with you to facilitate your examination.

※Patients cannot consult Ophthalmology, Orthopaedic Surgery or Otorhinolaryngology-Head and Neck Surgery without a referral letter (with patient's medical report).[Details]

Designated medical care fee
This hospital has been designated an "advanced treatment hospital". If you do not have a referral letter, you must pay a designated medical care fee (5,400 yen including tax) in addition to the treatment fees.
The same applies to those who revisit after more than 6 months without an appointment.

A referral letter is required for first consultation at the Ophthalmology Clinic, the Orthopaedic Surgery Clinic and Otorhinolaryngology-Head and Neck Surgery Clinic.

In the past, to provide community-based health care and provide convenience to patients, the Osaka University Hospital would offer medical examinations and treatment to patients whether or not they had a referral letter. However, as a result the number of patients increased chronically, and the time required for examination and treatment (including waiting time) became much longer, causing dissatisfaction among patients.
Therefore, the hospital has made the following changes in reception procedures for sections which have an especially long waiting time for patients.

Clinical Section and Time of Change

Ophthalmology From June 1, 2011
Orthopaedic Surgery From January 4, 2013
Otorhinolaryngology-Head and Neck Surgery From April 1, 2014

Reception Procedure

For first-time visitors and patients who have not returned to the section for more than 6 months (except those who have an appointment), only those who have a referral letter from a primary care doctor (at a clinic or hospital) addressed to the relevant section at the Osaka University Hospital will be accepted for examination and treatment.
Patients desiring further treatment who have not returned to the section for more than 6 months and do not have an appointment must be examined at a local medical institution and obtain a referral letter addressed to the relevant section at the Osaka University Hospital.

To medical facilities concerned

※Preparing a patient's medical report and making an appointment for a first consultation
To refer your patients to the Osaka University Hospital, you must write a letter of referral and contact the Social Service Department at the Osaka University Hospital for the patient to receive an appointment to consult a doctor at our hospital. Note that patients themselves cannot apply for their initial appointment. Only requests for appointments from medical facilities are accepted.

Reception counter

  • Please collect a number card from the first-time visitor reception machine installed at (2) First-time Visitor Reception in the entrance hall, and enter your information (e.g., your name, address, etc.) using the designated application form.
  • When your number on the card is called, submit the completed application form, health insurance card/claimant certification for medical care, and referral letter (with patient's medical report) at (2) First-time Visitor Reception.

(2) First-time Visitor Reception

  • After completing the above steps, please submit your patient registration card, which is issued to you, and your referral letter at the reception counter of the clinical section you are consulting. Keep your registration card in a safe place. You will need it whenever you consult a doctor at any of the sections at the Osaka University Hospital in the future.

patient registration card