2. A Guide for Medical Interpreter

A Guide for Medical Interpreter

Effective communication between patients and our staffs is necessary for providing safe and high-quality medical care under our fundamental policies. Medical interpreters help patients who are non- or limited Japanese proficiency. As patients or our staffs need, medical interpreters are arranged by appointment and remunerated on a per-hour basis as follows. We kindly ask for your understanding as they may be unavailable depending on the hours or on languages.


  Usage time Rate (tax included)
Outpatients Up to 2 hours ¥3,850
Up to 4 hours ¥6,380
Inpatients Up to 1 hour ¥1,320
Up to 2 hours ¥3,850
Up to 4 hours ¥6,380
  1. In-person medical interpretation: Chinese and English
    Remote interpretation:
    (Video) Chinese, English, Korean, Spanish, Portuguese, Vietnamese and Nepali
    (Telephone)Chinese, English, Korean, Spanish, Portuguese, Vietnamese, Thai, Tagalog, Nepali, Indonesian, Malay, Myanmar, Russian, French, German, Italian, Khmer, Mongolian, Sinhal, Hindi and Bengali
  2. Please note that an interpreter who meets your requirements may sometimes be unavailable.
  3. In case of in-person, the cancelation fee will be charged after 11am on the day before your appointment. (outpatients ¥3,850, inpatients ¥1,320)
  4. If you need to cancel your appointment or reschedule it please e-mail us at info@cgh.med.osaka-u.ac.jp.
Supplementary regulations;
  1. A. This regulation was carried out from 1st July 2014.
  2. B. One part of this regulation was revised and carried out from 1st October 2023.
  3. C. Medical interpretation includes in-person and remote interpretation (video, telephone).
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  2. A Guide for Medical Interpreter

Information for Outpatients

Consultation times

First visit 8:30 am to 11:00 am
Revisit 8:30 am to 11:30 am
Revisit with appointment 8:30 am to 3:00 pm

※First-time visitors to Osaka University Hospital must have a referral from a physician.

Outpatient consultation days

Monday to Friday

Non-consultation days

Saturdays, Sundays, Holidays New Year’s Holidays: Dec. 29 to Jan. 3