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A Guide for Medical Interpreter

Effective communication between patients and our staffs is necessary for providing safe and high-quality medical care under our fundamental policies. Medical interpreters help patients who are non- or limited Japanese proficiency. As patients or our staffs need, medical interpreters are arranged by appointment and remunerated on a per-hour basis as follows. We kindly ask for your understanding as they may be unavailable depending on the hours or on languages.

  Usage time Rate (tax included)
Outpatients Up to 2 hours 3,240 JPY
Up to 4 hours 5,400 JPY
Inpatients Up to 1 hour 1,080 JPY
Up to 2 hours 3,240 JPY
Up to 4 hours 5,400 JPY
  1. English, Chinese, Korean, Portuguese and Spanish are available.
  2. Please note that an interpreter who meets your requirements may sometimes be unavailable.
  3. The cancelation fee will be charged after 11am on the day before your appointment (outpatients, ¥3,240, inpatients, ¥1,080)
  4. If you need to cancel your appointment or reschedule it please e-mail us at info@cgh.med.osaka-u.ac.jp.
Supplementary regulations;
  1. A. This regulation was carried out from 1st July 2014.
  2. B. One part of this regulation was revised and carried out from 1st July 2018.
  3. C. Medical interpretation includes in-person and remote interpretation (video, telephone).

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A Guide for Medical Interpreter
Outpatient consultation days
Monday to Friday
Non-consultation days
Saturdays, Sundays, Holidays
New Year’s Holidays:
Dec. 29 to Jan. 3
Consultation times
First visit: 8:30 am to 11:00 am

First-time visitors to Osaka University Hospital must have a referral from a physician.

Revisit: 8:30 am to 11:30 am
Revisit with appointment: 8:30 am to 3:00 pm

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We cannot answer questions about diseases or treatments by telephone or mail. Please ask in consultation at the hospital.