2. Guide for Visitors
  3. Central Clinical Facilities - General Medicine

Department of General Medicine / General Medicine

Specialized medical services

RAKUGI Hiromi Director of General Medicine

Director of
Department of General Medicine /
General Medicine

We accept outpatients who visit the Osaka University Hospital for the first time with no referral letter and do not know the clinical section in which they should be examined, and outpatients with a referral letter to General Medicine. We refer the patients to the appropriate specialty section when determining that they need to be examined in the specialty section as the result of consultation. The outpatients who have no referral letter and those who have a referral letter but do not know the appropriate specialty section are handled at the reception counter.
We do not in principle provide continuous medical services or hospitalization. The patients who are determined to need continuous treatment or hospitalization are referred to the appropriate specialty section in our hospital or in another hospital.


About 100 new patients visit General Medicine every month, amounting to 400 to 500 patients per month including revisitors. Each day 20 to 30 new patients and revisitors visit General Medicine to consult about the appropriate specialty section. The person in charge at the reception counter listens to complaints of patients and refers them to the appropriate specialty sections if necessary. Other patients, for whom appropriate organ-specific clinical section cannot be determined, have an examination in General Medicine.

Considerations in referring your patients to General Medicine

General Medicine

If an appropriate specialty section cannot be determined for a patient even having a referral letter (for example, due to ambiguous destination of the referral letter), the referral letter is opened by the person in charge at the reception counter. Then, after listening to the patient and/or performing an examination in General Medicine, we determine the specialty section appropriate for the patient. To reduce the patient’s waiting time, it is strongly recommended that you write clearly the destination of the referral letter (the doctor in the specialty section such as Gastroenterology and Hepatology or Cardiovascular Medicine).
In the case of symptoms which you are difficult to classify into the appropriate organ-specific clinical section, or those for which it is difficult to determine the appropriate specialty section, please refer the patients to General Medicine.


Guide for Visitors
Outpatient consultation days
Monday to Friday
Non-consultation days
Saturdays, Sundays, Holidays
New Year’s Holidays:
Dec. 29 to Jan. 3
Consultation times
First visit: 8:30 am to 11:00 am

First-time visitors to Osaka University Hospital must have a referral from a physician.

Revisit: 8:30 am to 11:30 am
Revisit with appointment: 8:30 am to 3:00 pm

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We cannot answer questions about diseases or treatments by telephone or mail. Please ask in consultation at the hospital.